Delete your Fitvera account

You can request the permanent deletion of your Fitvera account and all associated data at any time. Deletion is permanent and cannot be undone.

If you can log in (fastest)

Sign in and go to Settings → Privacy & account → Delete account to delete your account instantly and securely.

Log in to delete

Request deletion without app access

What will be deleted

  • Your Fitvera account and login credentials
  • Business profile, members, campaigns and all associated data
  • Trial dates, activity logs and notification records
  • Stripe subscription references (financial records retained by Stripe as required by law)

What we retain

Stripe financial records as required by law; a one-way (non-reversible) hash of your email for up to 24 months to prevent free-trial abuse. No plain-text email is kept after deletion.

Send deletion request

This opens your email app with a pre-filled request to Fitvera support. We process deletion requests within 30 days.

Read our Privacy Policy